Support
SupportEscalate with contextso issues move quickly
The fastest support loops include the environment, request identifier, timestamps, and a clear description of the expected result.
Technical support
Integration issues, payload questions, and environment setup.
support@tripguru.ai
Operational escalation
Service degradation, order issues, and payment flow incidents.
Include request IDs and timestamps
Expected response
Initial acknowledgment target for standard support requests.
Within 24 hours